Skip to content

DECKHAND AI · FOR POOL COMPANIES

More pool time.
Less office work.

  • Customer replies. AI uses your company profile and customer photos to identify likely issues, draft replies and recommend services. Auto-send eligible replies or review first.
  • Appointments. DeckHand uses your calendar and technician availability to suggest times for your team and customers. You approve every booking.
  • Free website chat widget. Let homeowners ask questions, attach photos and request service from the site you already have.
  • iPhone app. Available to your team and customers. Manage messages and appointments anywhere.
See it in action See your potential ROI

14 days free. No card required.

Pool service technician cleaning a backyard swimming pool
Your work is out here.
Maya TorresWebsite message
3m ago · EXAMPLE
Fictional customer photo of a dirty cartridge filter

“Pressure keeps climbing. Does this look normal?”

AI-GENERATED DRAFTNot sent

Those cartridges look heavily loaded, which can cause high pressure. I’d clean them first. A cleaning is $85, and Sam is available Thursday at 9 AM.

LIKELY ISSUELoaded cartridge filterSUGGESTED VISITThu · 9:00 AM · Sam
Approve & sendEdit

Less typing.AI-written homeowner replies

Less coordinating.AI-assisted appointment scheduling for you and your crew

You’re in control.AI handles the scheduling prep. You approve each appointment.

A DAY WITH DECKHAND AI

Watch DeckHand AI keep the day moving.

Explore AI scheduling
Blue Water Pools · InboxDeckHand on
Maya T. · 9:14 AM
Homeowner photo of a dirty pool filter cartridge

The pressure keeps climbing. Does this filter need cleaning or replacing?

Fictional example · photo guidance is not a confirmed diagnosis
Blue Water PoolsServices   Pool care   Contact
Pool technician working beside a backyard pool
POOL CARE AROUND AUSTINYour pool, handled.Weekly service · Repairs · Green pool recovery

Message Blue Water PoolsDeckHand AI assistant

Hi Karen! How can we help with your pool?

The pool is turning green again. Can someone come this week?

OWNER WORKSPACEThursday, September 17
Day view
MRMarcusSLSam2 technicians available
10 AM12 PM2 PM4 PM
10:00Weekly serviceLakeview Dr
3:00Filter repairCedar Trail

DeckHand AIChecking technician availability and route fit…

Finding the best opening

Fictional, prewritten example · the pool company approves every appointment

How DeckHand handles a customer message

From incoming question to a reply you control.

  1. Read the request

    AI sees the whole request

    It reads words and images together, classifying intent, urgency, and the next need—even from one equipment photo and three words.

  2. Check your business facts

    AI retrieves the right business truth

    It pulls approved prices, service area, policies, and customer context into each response. Missing facts stay missing.

  3. Prepare the work

    AI converts understanding into action

    It produces replies, quote line items, assumptions, scheduling answers, confidence signals, and equipment guidance.

  4. Use your corrections

    AI learns from your decisions

    Your edits shape future guidance and surface stored facts that repeatedly conflict with human corrections.

Scheduling context

DeckHand checks each technician’s recorded availability and past service at the home, suggests the best fit, and checks the time again when your company approves.

Policy + human oversight

Controlled autonomy, not uncontrolled automation.

High-risk messages and unsupported claims route to a person. You decide which routine work can send automatically. Appointments always require your approval.

Explore the AI decision pipeline
  1. Inbound signal
  2. Multimodal analysis
  3. Context grounding
  4. Structured action
  5. Human or policy gate

THE DECKHAND APP

Run the day from your phone.

Your team manages messages and appointments. Customers see confirmed visits and pool reports.

01

COMPANY INBOX

AI helps you reply.

Review a homeowner’s question, photo and AI-written response together.

DeckHandCypress Bend Pool Care
INBOX

Shared Inbox

1
JM
Jordan MorganHomeowner · 8:42 AM
Awaiting approval
Fictional homeowner photo showing water under a pool pump

CUSTOMERThere’s water under the pump. Can you take a look?

✦ AI DRAFTNot sent to the customer

That may be a weeping pump seal, but the photo alone can’t confirm it. Our service call is $125 and is credited toward the repair if you go ahead.

Approve & sendEdit
02

COMPANY CALENDAR

You approve the visit.

AI suggests a technician and time from the schedule you keep in DeckHand.

DeckHandCypress Bend Pool Care
CALENDAR · HOMEOWNER REQUEST

Review suggested times

JM
Jordan MorganFilter service · Thursday morning

SUGGESTED TIMES

Best available matchSelected
Thu, Sep 17 · 9:00 AM

Sam Lee · 60 minutes

  • Has serviced this home
  • Requested morning
✦ Response to homeownerAI draft

We can have Sam out Thursday at 9 AM for your filter service.

Approve & confirm appointment

Availability is checked again when you approve.

03

HOMEOWNER APP

Show the work you did.

Your crew records the visit. The homeowner sees the finished report.

Cypress BendPool Care
MY POOL · SEPTEMBER 17

Service report

Completed
Fictional completed backyard pool service visitVISIT COMPLETE ✓
Filter serviceSam Lee · Finished 10:04 AM
Water readingsRecorded

7.4pH

3.0Free chlorine · ppm

18Filter · PSI

Work completed
  • Cleaned filter cartridges
  • Checked pump and equipment pad
  • Tested pool water

Hover or focus a screen to enlarge · Illustrative app screens · fictional data

Web available now · iPhone beta by invitationExplore the iPhone app
YOUR WEEK WITH DECKHAND AI

Estimate your time back

Editable example
Owner time / month8.0hrs

less owner work per month

Estimated time value$601

per month at $75/hour

Plan for this volume$49/mo

DeckHand Solo

Time value minus plan$552 /mo

117 estimated AI responses / month. 400 included with DeckHand Solo.

Adjust time assumptions
Per appointment request
Per other reply
Keep the calendar current

Enter existing visits and update availability. This time is subtracted once.

Uses 4.33 weeks per month. Assumes one AI response per request or other reply. Availability checks and manual edits use no response units; actual usage can differ.

Example assumptions, not measured results. Time value is not cash savings, profit or additional sales. Review and calendar upkeep are included.

ONE SUBSCRIPTION. YOUR WHOLE TEAM.

Choose your AI reply allowance.

Every plan includes the complete DeckHand system.
Choose the AI capacity that fits your message volume.

DeckHand Solo

START HERE
$49 / month

400 AI responses drafted each month

  • AI replies and customer-photo guidance
  • Shared customer Inbox
  • AI appointment scheduling
  • Multi-technician availability
  • Company service calendar
  • Customer, pool and equipment records
  • Technician service reports
  • Email completed service reports to homeowners
  • Branded homeowner app and portal
  • Quotes and invoices
  • Unlimited customer and team access
Choose DeckHand Solo

DeckHand Crew

BUSIER TEAMS
$99 / month

1,200 AI responses drafted each month

  • AI replies and customer-photo guidance
  • Shared customer Inbox
  • AI appointment scheduling
  • Multi-technician availability
  • Company service calendar
  • Customer, pool and equipment records
  • Technician service reports
  • Email completed service reports to homeowners
  • Branded homeowner app and portal
  • Quotes and invoices
  • Unlimited customer and team access
Choose DeckHand Crew

DeckHand Fleet

HIGHER VOLUME
$199 / month

3,000 AI responses drafted each month

  • AI replies and customer-photo guidance
  • Shared customer Inbox
  • AI appointment scheduling
  • Multi-technician availability
  • Company service calendar
  • Customer, pool and equipment records
  • Technician service reports
  • Email completed service reports to homeowners
  • Branded homeowner app and portal
  • Quotes and invoices
  • Unlimited customer and team access
Choose DeckHand Fleet

New AI drafts pause at your allowance. No automatic overage charges. Your company manages its subscription on the web.

A FEW PRACTICAL ANSWERS

Does AI book appointments for me?

DeckHand suggests times and technicians from your recorded schedule. AI drafts the reply. Your company approves the visit, and availability is checked again before it is confirmed.

What do I need to get started?

Add your business facts for replies, plus working hours, technicians and existing appointments for scheduling. Add optional time off and individual service requirements as you go.

Can it use my current calendar?

Suggestions use appointments recorded in DeckHand. Outside calendar syncing and live traffic are not connected. Record existing commitments and set a travel allowance before confirming visits.

How does AI billing work?

Plans are based on AI responses drafted, with no customer or technician headcount caps. Availability checks do not use response units. New AI drafts pause at your allowance; no automatic overage charges.

See where AI fits
in your business.

Bring your scheduling and customer-reply questions. We’ll walk through them in a free 15-minute review.

Talk through your workflow Start free →